What happens if my floor gets flooded?

It really depends on the severity of the flooding. It is dependent on the volume of water spilt on the floor and how long it remains on the floor before it dries or is drained away. In minor flooding scenarios there is often no change to the floors appearance, however...

Can termites eat the floor?

Internationally, Bamboo is regarded as termite resistant and is not a part of their natural food source. However, as termites will even eat through concrete to get to a timber they want, our experience has shown us that termites can eat bamboo flooring. Therefore, we...

Will milk or red wine permanently damage or stain the floor?

Spills will simply pool on top of the boards. The pre-finished boards are sealed on all sides with polyurethane to protect them. In addition to this the floor is clamped up tight when laid. The sanded and polished floors have a coating over the entire surface. Both...

Where does the product come from?

Our product is manufactured to our specific design requirements in an ISO 9001 accredited factory in China. Bamboo flooring is an adaptation of proven European timber flooring technology and instead of using wood we have substituted bamboo. In fact much of the...

What type of polish do you use? Can it scratch?

The pre-finished floor boards are coated with 7 coats of low emission water based German polyurethane to improve the scratch-resistance of your floor. The floors that are sanded and polished in the home are coated with premium grade products that are capable of...