Step 1. Outlining the scope of your flooring
- What style are you trying to achieve? [classic; contemporary; current; traditional; functional; stylish; minimalist; timeless, etc].
- Where do you live? [Is it mostly hot, wet, humid, dry, etc].
- Is the floor subject to heavy traffic? [children, pets, toys, bicycles, disability/mobility appliances, etc? Is special protection needed?]
- Is the flooring likely to be exposed to direct sunlight for prolonged periods? [Sunlight can cause wear and bleaching on particular floors].
- How big is the flooring area? [What room[s] are being considered?]
- Do you have stairs?
Step 2 – Selecting your flooring
- What flooring look is preferred? [The classic warm look of wood can be achieved with pre-finished and polished, stabilised timber].
- Does it come in different colours? [Pre-finished timber or bamboo can be stained to almost any shade].
- Does it suit your home décor and furnishings? [Take samples home with you and see it complements your decor].
- How hard-wearing is the floor? [Some floors show signs of wear and tear more easily than others. Take a sample home and test it].
- What is the quality? [Is it the highest grade? Cheaper usually indicates the product has been compromised during the manufacturing process with low quality/grade material, cheaper glues, cheaper finishes, and no insect treatments].
- Does the floor have Forest Stewardship Council certification? [Sustainably sourced].
- Does it clean easily? [Pre-finished timber and bamboo floors are easy to clean].
- Does it require maintenance/care? [All floors should be swept with a soft bristle broom daily and vacuumed weekly].
- Is it termite proof? [Some wooden floorboards are naturally termite resistant. Others may be chemically treated to resist termites].
Step 3 – Selecting your store/supplier
- Have you visited their showroom? [A flooring showroom will provide context how your floor will look].
- Are samples available? [Flooring often looks different in colour in the showroom compared to the lighting in your home. Compare the sample with your furniture, wall colours and other features].
- Do the supplier personnel assist with the whole process? [Have all your questions been answered satisfactorily?]
- What is their reputation? [How do you know if the store/supplier is reliable and trustworthy? Ask to see customer testimonials or search online for recent reviews].
- Can you trust them in your home? [Do they include a pre-installation on-site inspection? Are they police-cleared?]
- Are they ISO 9001 accredited? [ISO 9001 certification is worldwide Quality Management System].
- Does the company have a quality assurance department?
- Do they have a dedicated customer service department to mange schedules, delivery times, and aftercare?
- Do they offer a warranty or guarantee? [The warranty should be with the store/supplier and not a third party manufacturer you are unable to contact].
- Are the installers experienced, professionally trained and accredited?